66 days home trial

Try it at home for 66 days. Now standard. A treadmill shouldn't just fit in your home. It should fit your life. That's why Moov gives you 66 days to find out at home, at your own pace.

Not so you can move perfectly for 66 days. So you have enough time to come back to it.

Why 66 days?

A routine doesn't form overnight.

Our choice of 66 days is inspired by University College London research into habit formation. In that study, it took participants an average of around 66 days before a new behaviour became increasingly automatic. How long it took varied widely from person to person.

So 66 days isn't a magic number. And you don't have to move for 66 days in a row. Above all, it gives you time to discover how Moov fits into your real life, including busy weeks, less motivated days and moments when moving takes a back seat.

You don't build a routine by never missing a day. You build it by coming back.

You don't have to use your Moov every day. That's not the point.

Maybe you step on between two meetings. During an episode. After dinner. Sometimes for half an hour, sometimes for ten minutes. And sometimes not at all for a few days.

66 days gives you time to discover how moving actually fits into your life, and whether you come back to it after skipping a few days.

How the 66-day home trial works

1

Bring your Moov home

And get 66 days to discover how it fits into your routine.

2

Does it fit your routine?

Then you don't need to do anything.

3

Not the right fit after all?

Then you can request a return within the trial period.

4

No minimum number of steps. No daily streak.

No perfect routine you have to prove first.

5

Just the time to experience whether Moov fits your life.

66 days is here to stay. Even after Moovtober.

We're celebrating Moovtober with limited-time discounts and gifts. The 66-day home trial is different. It won't disappear when Moovtober ends. From now on, the 66-day home trial is our new standard.

The deal ends. Your trial doesn't.

66 days home trial in short

Everything you need to know about our 66 days home trial

When do my 66 days start?

Your 66 days start on the day your order is delivered to you.

Which products are covered by the 66 days?

The 66 days apply to everything you order from Moov. The only exception is the lubrication oil: you can't return it once the seal is broken. An unopened bottle can be returned as normal.

What condition does my Moov need to be in to return it?

Your Moov needs to come back undamaged and complete, with all parts, manuals, and accessories included. You're welcome to try it out, just like you would in a shop. If there's damage, missing parts, or signs of use beyond what's needed to try it out, we may deduct the loss in value from your refund.

Do I need to keep the original packaging?

We recommend it. The original packaging keeps your Moov safest during transport. If the packaging is missing and this reduces your Moov's resale value, we may deduct that from your refund.

How do I request a return?

Register your return within 66 days of receiving your order, through our returns portal. You'll find the portal in the Help Center, in your order confirmation, on the order status page, and in your account. After registering, you'll get an email with your return status and the next steps. Prefer to call us instead? We're happy to help, but your return will always be registered through the portal.

How does the pickup of my Moov work?

In the returns portal, you choose whether we pick up your Moov or you send it yourself with a free return label. For pickup, you schedule an appointment in the portal. Keep the confirmation of your pickup appointment or your proof of shipment. If you choose pickup or our return label, we carry the risk during transport. If you send it with your own carrier, you're responsible for it until it reaches us.

Are there any costs involved in returning my order?

No, returning your order is completely free.

How does the refund work?

You'll get the full purchase amount back, including standard shipping costs. This happens within 14 days after we receive your return, or after you've shown proof that you've sent it back. We refund using the payment method you originally used. We don't refund costs for premium or express delivery or other optional services. If you only return part of your order, we'll refund those items, but not the shipping costs. For a discounted bundle, a partial return can affect the amount you get back.