Helpcenter

From payment options to delivery times – all the info on ordering and shipping.

Return policy, return instructions, and return costs – all in one place.

Unbox, plug in, and have your treadmill ready to go in minutes.

How to use and care for your Moov for the most enjoyment and performance.

Error code help and clear instructions for what you can do yourself.

Warranty terms, how to buy extra coverage, and how to use it.

From European safety standards to how we handle your privacy.

We help you get moving, and keep moving.